Effective communication matters in the NHS

 Communication programmes available throughout Scotland


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 What they say…

A healthcare organisation requires staff to be qualified and trained to ensure that their communication skills are acquired, maintained, and updated to an appropriate standard to meet the needs of the population it serves. Continuing professional development is essential. — NHS Quality Improvement Scotland (2008)

Great course – “enjoyment” is not quite the word for it but challenging and very worthwhile it certainly was. — Consultant

NHS Lothian

Local and national courses

NHS Forth Valley NHS Lanarkshire
International - Iceland  golden jubilee

EC4H International

Golden Jubilee National Hospital

Tutor Training Programme

Applications by recommendation/ invitation only

“Good communication improves patient outcomes, reduces complaints and lessens work related stress among professionals.

High quality communication education enhances professionals’ effectiveness in clinical work, teaching and management.” 

 The Value of  Evaluation

Our workshops are fully evaluated and the results made available on our 

Evaluations page.


 Dr Belinda Hacking introduces the EC4H..

To find out more, please contact us…