Effective communication matters in the NHS

 Communication programmes available throughout Scotland

 

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 What they say…

“Discussion around different ways to communicate issues”
“Interactive demonstration”
“Being able to discuss personal experiences of difficult situations on the wards together”
— In response to the question: “What aspect of the course did you enjoy the most?”

Teaching communication, including breaking bad news and dealing with complaints, should be given higher priority and incorporated into medical education and training at all levels. — Royal College of Physicians

NHS Lothian

Local and national courses

NHS Forth Valley NHS Lanarkshire
International - Iceland  golden jubilee

EC4H International

Golden Jubilee National Hospital

Tutor Training Programme

Applications by recommendation/ invitation only

“Good communication improves patient outcomes, reduces complaints and lessens work related stress among professionals.

High quality communication education enhances professionals’ effectiveness in clinical work, teaching and management.” 

 The Value of  Evaluation

Our workshops are fully evaluated and the results made available on our 

Evaluations page.

 

 Dr Belinda Hacking introduces the EC4H..

To find out more, please contact us…