Effective communication matters in the NHS

 Communication programmes available throughout Scotland


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 What they say…

Formal training in communication improves knowledge and confidence in approaching difficult issues. — Postgraduate Medical Education and Training Board

“Role play in the afternoon was valuable as it used specific examples”
“Observed interactions- simulated relative/ actor staying role and asking their opinions”
“Discussion of best ways to approach each scenario and various parts of each consultation”
— In response to the question: “What aspect of the course did you enjoy the most?”

NHS Lothian

Local and national courses

NHS Forth Valley NHS Lanarkshire
International - Iceland  golden jubilee

EC4H International

Golden Jubilee National Hospital

Tutor Training Programme

Applications by recommendation/ invitation only

“Good communication improves patient outcomes, reduces complaints and lessens work related stress among professionals.

High quality communication education enhances professionals’ effectiveness in clinical work, teaching and management.” 

 The Value of  Evaluation

Our workshops are fully evaluated and the results made available on our 

Evaluations page.


 Dr Belinda Hacking introduces the EC4H..

To find out more, please contact us…