Effective communication matters in the NHS

Communication programmes available throughout Scotland

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NHS Lothian
Local and national courses
EC4H International
EC4H Arrives in Iceland 
Courses in
NHS Lanarkshire

Tutor Training Programme
Applications by invitation only

 What they say…

“Role play in the afternoon was valuable as it used specific examples”
“Observed interactions- simulated relative/ actor staying role and asking their opinions”
“Discussion of best ways to approach each scenario and various parts of each consultation”
— In response to the question: “What aspect of the course did you enjoy the most?”

I really enjoyed the group discussions and feedback – learning from others and hearing their suggestions on how to tackle the problem. — Workshop Participant

“Good communication improves patient outcomes, reduces complaints and lessens work related stress among professionals.

High quality communication education enhances professionals’ effectiveness in clinical work, teaching and management.”

Dr Belinda Hacking introduces the EC4H.

The Value of  Evaluation

Our workshops are fully evaluated and the results made available on our

Evaluations page.

To find out more, please contact us…