Effective communication matters in the NHS
Communication programmes available throughout Scotland
What they say…
“Role play in the afternoon was valuable as it used specific examples” —
“Observed interactions- simulated relative/ actor staying role and asking their opinions”
“Discussion of best ways to approach each scenario and various parts of each consultation”
I really enjoyed the group discussions and feedback – learning from others and hearing their suggestions on how to tackle the problem. —
“Good communication improves patient outcomes, reduces complaints and lessens work related stress among professionals.
High quality communication education enhances professionals’ effectiveness in clinical work, teaching and management.”
Dr Belinda Hacking introduces the EC4H.
The Value of Evaluation
Our workshops are fully evaluated and the results made available on our
To find out more, please contact us…