Effective communication matters in the NHS

Communication programmes available throughout Scotland

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NHS Lothian
Local and national courses
EC4H International
EC4H Arrives in Iceland 
Courses in
NHS Lanarkshire

Tutor Training Programme
Applications by invitation only

 What they say…

A healthcare organisation requires staff to be qualified and trained to ensure that their communication skills are acquired, maintained, and updated to an appropriate standard to meet the needs of the population it serves. Continuing professional development is essential. — NHS Quality Improvement Scotland (2008)

“Practical experience”
“Variety of challenging situations”
“All of it was fantastic”
“Group discussions”
“The fact that the learning was interactive”
— In response to the question: “What aspect of the course did you enjoy the most?”

“Good communication improves patient outcomes, reduces complaints and lessens work related stress among professionals.

High quality communication education enhances professionals’ effectiveness in clinical work, teaching and management.”

Dr Belinda Hacking introduces the EC4H.

The Value of  Evaluation

Our workshops are fully evaluated and the results made available on our

Evaluations page.

To find out more, please contact us…