Communication Challenges in hospital practice, teaching and management
A two-day, interactive workshop for consultants and associate specialists
29 & 30 August, 2013 – Chancellors’ Building, Royal Infirmary of Edinburgh
Course fee: £350
There is extensive research evidence to show that senior doctors benefit from advanced, experiential teaching in communication. Patient outcomes improve, complaints reduce, and doctors have less work related stress.
Participants will work in small peer groups and address communication challenges chosen from their own clinical practice, and their teaching and management roles. Topics usually include:
- Shared decision making and informed consent
- Handover from other clinicians or teams/ multi-disciplinary team work
- Anger, emotional distress, denial and collusion
- Discussing ceilings of care/ treatment withdrawal
- Addressing and preventing complaints
- Appraisal & job planning
- Communication with management/ effective communication for managers
- Addressing poor performance by trainees, colleagues or other members of the clinical team
This clinical communication course offers participants the opportunity to:
- review their current practice in relation to communicating with patients, their relatives, colleagues and trainees
- review their current communication approaches in teaching, supervision, and management roles
- identify personal learning objectives and develop strategies for addressing these within a supported peer learning group
- critique and apply relevant literature/ theory on effective communication
- evaluate and respond to patient/carer/ colleague perspectives
- identify ways of increasing communication effectiveness
- exchange ideas and experiences with senior colleagues from other specialties
Course participants have found it useful to think about how they currently communicate and what situations are particularly challenging. The workshop is based on participants’ own situations (clinical, teaching, or management) so think about which situations you would like to work on and perhaps bring some brief notes with you.
Due date: All payments must be received 6 weeks before the start of a course. Places will be allocated to doctors on the waiting list after this date.
Cancellations: Course fees are not refundable but the place can be transferred to a colleague. Contact the course administrator if you want to do this.
Accommodation: The courses are non-residential. Information about local accommodation and transport in Edinburgh is available. Click here for more information.
How to Book