Effective communication matters in the NHS previous front page

 Communication programmes available throughout Scotland

Already Registered? Click here.

 What they say…

I had been concerned about role play pre workshop but felt it was extremely useful in practice. It felt like a safe, non-threatening environment with a proactive group who supported each other. The trainers were enthusiastic, encouraging and supportive and gave constructive criticism and positive feedback in equal measure. I learned to be careful about how an apology is presented and to pause to ensure that information is received. I really enjoyed this course.

I really enjoyed the group discussions and feedback – learning from others and hearing their suggestions on how to tackle the problem.

— Workshop Participant
NHS LothianLocal and national coursesNHS Forth ValleyNHS Lanarkshire
International - Iceland golden jubilee
EC4H International

Golden Jubilee National Hospital

Tutor Training Programme

Applications by recommendation/ invitation only

“Good communication improves patient outcomes, reduces complaints and lessens work related stress among professionals.

High quality communication education enhances professionals’ effectiveness in clinical work, teaching and management.” 

 The Value of  Evaluation

Our workshops are fully evaluated and the results made available on our

Evaluations page.

 Dr Belinda Hacking introduces the EC4H..

To find out more, please contact us…