Why attend an EC4H communication workshop?

  • Fiona Wilson and Emma TrotterCommunication education using interactive approaches and tailored to participants’ learning goals is relevant to doctors in any specialty including primary care.
  • National policies on postgraduate medical education require doctors to demonstrate expertise in communication in clinical practice and teaching.
  • Problems with communication feature in the majority of complaints against NHS staff.

 What do these courses offer?

  • An opportunity to review your current approaches and learn with a small group of experienced colleagues.
  • Topics chosen by the participants such as handling complaints, giving complex information, dealing with anger and denial, addressing poor performance and communication with management.
  • Structured facilitation by leading communication educators.
  • Cost effective training in a local postgraduate education centre.

Who should attend?

  • Courses are available to suit doctors from Foundation level upwards. We offer a specific course for consultants and one for general practitioners.
  • Good spoken English is essential. These courses are not for those wanting to improve their language skills or prepare for English language tests. The courses aim to enhance general aspects of clinical communication but are not tailored to help doctors prepare for membership exams.
  • A separate training programme is being developed for senior nurses and allied health professionals. (Courses)

 Who are we?

  • We are a group of senior NHS clinicians with extensive experience in teaching effective communication and developing courses and workshops.
  • Our courses were set up with busy clinicians in mind and tailored specifically to meet their needs.
  • The courses are run on a “not for profit” basis with no commercial sponsorship.


The courses are approved for continuing professional education by:

Royal College of Physicians of Edinburgh
NHS Education Scotland (NES) SE Region.

NHS Lothian and the SE Scotland Cancer Network (SCAN) continue to support this education programme.